I left my luggage on the shuttle, how can I find it?
If you have forgotten a piece of luggage or an object, send a message as quickly as possible to our customer service via email in order to give us the information we need for our research such as date of travel, the direction of the shuttle (for example Monday 02 March at 07:15 am in the direction of the station towards the airport), if you have forgotten the luggage in the vehicle in the hold or, a precise description of the luggage (dimensions, colour, precise description of the contents, brand…).
We will contact you as soon as possible to keep you informed.
The 30’direct shuttle is not responsible for storing passengers’ hand- luggage, these personal belongings must remain under their permanent supervision all long their journey. Find out more about our general conditions of carriage.
If you find a lost object or luggage on board the shuttle, please report it as quickly as possible to the driver who will take the necessary measures.