Skip to the content
Bus Direct Bus Direct BUS DIRECT
  • Home
  • Buy my tickets
  • Schedules & Access
    • Schedules
    • Access map
  • Rates
  • Useful information
    • FAQ
    • Travel advice
    • Customer service
    • Useful links
  • Blog
  • Basket
  • My account / My orders
  • Français
Bus Direct BUS DIRECT
  • Français
  • English
  • My account / My orders
  • Home
  • Buy my tickets
  • Schedules
  • Access map
  • Rates
  • Useful information
  • Blog
  • Twitter
  • Facebook
  • Instagram
  • Contactez la Navette 30’ DIRECT
  • Qui sommes-nous ?
  • Mentions légales
  • Politique de confidentialité
  • Plan du site
  • Politique de gestion des cookies
  • Conditions Générales de vente et de transport
  • Téléchargez Zenbus

Customer 30’Direct service : found/lost items

Useful information

  • Blog
  • FAQ
  • Travel advice
  • Customer service
  • Useful links

I left my luggage on the shuttle, how can I find it?

 If you have forgotten a piece of luggage or an object, send a message as quickly as possible to our customer service via email in order to give us the information we need for our research such as date of travel, the direction of the shuttle (for example Monday 02 March at 07:15 am in the direction of the station towards the airport), if you have forgotten the luggage in the vehicle in the hold or, a precise description of the luggage (dimensions, colour, precise description of the contents, brand…).

We will contact you as soon as possible to keep you informed. 

Important

The 30’direct shuttle is not responsible for storing passengers’ hand- luggage, these personal belongings must remain under their permanent supervision all long their journey. Find out more about our general conditions of carriage.

If you find a lost object or luggage on board the shuttle, please report it as quickly as possible to the driver who will take the necessary measures.

Social links

  • Twitter
  • Facebook
  • Instagram
  • Contact us
  • Who are we?
  • Legal information
  • Personal data protection
  • Sitemap
  • Cookies management
  • General terms and conditions of sale
  • Download Zenbus

Welcome in Bordeaux

  • Bordeaux Airport
  • Bordeaux train station
  • Bordeaux tourist office Bordeaux tourist office
  • Bordeaux Exhibition Congress Bordeaux Exhibition Congress
  • Médoc Atlantic TourismMédoc Atlantic Tourism

Keolis
© 2017-2024 Keolis Gironde - Groupe Keolis

 

 

 

Website designed and developed by Natural-net.

Information: On 12, 13 and 14 May, certain departures will be operated by a blue and white Keolis coach.